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Fraud Awareness
Third parties may attempt to impersonate ITM Trading through fraudulent advertisements and websites. Learn how to identify them and report suspicious activity to our team.
Verify it's really ITM Trading
These are ITM Trading's only official sources. Treat any ad, website or message using our name that comes from anywhere else as suspicious.
@itmtrading.come.g. services@itmtrading.com
888-696-4653Mon–Fri, 8 AM–5 PM PST
itmtrading.comOur only online store
ITM Trading will never…
- Sell through any website other than itmtrading.com
- Advertise prices far below the spot price
- Ask you to wire money to a personal account
- Ask for payment in gift cards or cryptocurrency
- Sell products through social media DMs or marketplace listings
How fake ads and fraudulent sites fool buyers
Fraudulent ads use our name to send buyers to fake stores that take payment and never ship. Click through the three most common tricks.
Fake ads with our name
Fake ads on Facebook, Google and other sites copy our name and logo.
Check: after clicking an ad, make sure the address bar shows itmtrading.com before proceeding.
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Fraudulent websites
Fake stores copy our storefront and use an address that's slightly off.
Check: the address must be itmtrading.com.
2 of 3
Fraudulent messages
Social media accounts may use our name to offer deals or ask for payment.
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Report fraudulent activity
Seen an ad or website pretending to be ITM Trading? Leave your contact details and our team will follow up.
Your contact information (all optional)
Attach files Screenshots or PDFs Thanks, we've got your information
A member of our team will reach out [within X business days] to get the details of what you saw.
Frequently asked questions
I saw an ad for ITM Trading. How do I know it's real?
Verify the address link brings you to https://www.itmtrading.com/
Someone called saying they're from ITM Trading. How can I verify them?
If you've recently requested information from us, our team may follow up. To verify a call, ask for the representative's name, hang up and call us at 888-696-4653. We'll confirm whether they work with ITM Trading.
What does ITM do with my report?
ITM Trading is not affiliated with parties impersonating our company and cannot address refunds or losses for purchases not made through itmtrading.com. Reports are used solely to investigate and report impersonation and unauthorized use of our trademarks. For financial losses, contact your financial institution and the FTC
